Support
The fan is loud or the cart gets warm
- Normal: The fans run while charging to remove the heat. It is normal for the cart to feel warm.
- Keep the ventilation openings free: Leave some space to the wall and do not place anything in front of the openings.
- Location: Do not place it next to radiators or in direct sunlight.
- Dust: Carefully vacuum the ventilation grilles from the outside.
- Unusual noises (grinding, clicking) or a fan that no longer runs: please create a ticket with the serial number and a short video.
If the cart gets very hot or smells burnt, please follow the safety advice at the top.
Problem not solved?
Our support assistant can help further, or create a ticket right away.
Go to supportOur support assistant can help further, or create a ticket right away.